Sign in
Use your work Microsoft account.
Sign in with MicrosoftOnly accounts from your organization can sign in. The helpdesk never sees your password.
Connect your Microsoft 365
- Approve the app in Microsoft. Microsoft shows exactly which permissions the helpdesk asks for. This step needs a Global Administrator of your organization.
- Nothing changes yet. Your helpdesk starts in dry-run mode: approved requests are recorded, not applied, until you switch to live.
- You become the first IT admin. Add other admins later on the Setup page. Your data is kept separate from every other organization.
Not a Global Administrator? Ask your IT admin to sign in here and connect your organization. Sign out
My requests
Everything you asked the agent to changeTemporary password
Shown only once and not saved anywhere. Give it to the user; they must change it at first sign-in. Microsoft can take a few minutes to accept a new password, and it replaces any earlier temporary password.
Free plan: approvals are simulated. Requests go through the full approval flow, but nothing changes in Microsoft 365.
Waiting for approval
Recently decided
Last 20Audit log
Every request, decision and change| Time | Event | By | Request | Detail |
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